Bertrand Chaffee Health Center Prepares for Grand Opening

Bertrand Chaffee Health Center is slated to open its doors to patients and the community on Monday, July 19. At that time, Bertrand Chaffee Primary Care will make its new home in the Health Center building at 210 East Main Street, directly adjacent to Bertrand Chaffee Hospital.

In preparation for the transition and grand opening, Bertrand Chaffee Primary Care will be closed on Friday, July 16. Should patients need to contact the Primary Care offices, please call 716-592-8140. All appointments on and after July 19 will be located on the first floor of the new Bertrand Chaffee Health Center building.

The construction of the new Bertrand Chaffee Health Center is made possible through an $11.3 million grant from New York State Health Care Facility Transformation Program, awarded to Bertrand Chaffee Hospital in 2017. This award is the largest in Bertrand Chaffee Hospital’s history.

This five-year investment by the New York State, enabled BCH to build the new Health Center Building to house primary care and provide specialty clinical space, acquire and install a permanent MRI machine, upgrade digital mammography to support 3D scans, purchase a nuclear medicine camera to support our growing cardiology department, and invest in a facility-wide electronic health record system.

“Bertrand Chaffee Hospital and Jennie B. Richmond Nursing Home are vital community assets for Springville and its surrounding communities,” said Nils Gunnersen, CEO of Bertrand Chaffee Hospital.  “Investments in our campus strengthen the local economy and improve health outcomes,” he said. The New York State Department of Health recognizes our value and with their support, has enabled the construction of our new Health Center building. We are eager to begin seeing patients in our newest addition and to continue to ‘Keep Healthcare Local’ for our community members.

Main Entrance/Exit Closure Beginning Tuesday, September 15

As of Tuesday, September 15, The Main Entrance to the Hospital will be closed for several weeks. Patients and visitors are advised to enter and exit the campus from Mayerat Drive, which is off Newman Street. Signage will guide you through the campus. Please allow extra time to navigate the new traffic pattern. Patients are encouraged to utilize the valet when possible.
The Bertrand Chaffee Hospital Primary Care Center will have a new home once construction is completed. The new Bertrand Chaffee Health Center is a major investment in our campus and community.
Thank you for your patience and cooperation as we work toward completion of our new Bertrand Chaffee Health Center.

Information Session with BCH CEO Nils Gunnersen and Architecture Team

Join Bertrand Chaffee Hospital CEO Nils Gunnersen and representatives from the architecture firm that will design the new BCH Medical Arts Building on Tuesday, December 11 at 1 p.m. at the Concord Senior Center.

This will serve as an information session about the hospital and nursing home, and an introduction into the hospital’s exciting capital projects in 2019, including the construction of a new medical arts building. Feedback from patients and community members about this project is welcome.

BCH Adds Two Providers to Primary Care Center

Bertrand Chaffee Hospital has added two new providers to its Primary Care Center in Springville. Daniel Karstedt, PA and Kenneth Dabolt, PA will start seeing patients this summer.

Daniel Karstedt, PA specializes in family medicine and earned his master’s degree from Mercyhurst University in Erie, Penn. Prior to attending school for his physician assistant training, he spent four years at Mercyhurst where he earned a bachelor’s of science in biology. Karstedt is originally from Eden and is a graduate of Eden Jr./Sr. High School. Throughout his clinical year, he gained experience in primary care and has a particular interest in dermatology and sports medicine. He is a member of the American Academy of Physician Assistants.

“I hope to establish healthy long-term relationships with my patients. I am excited to provide accessible health care to those in our rural community as I grew up and reside in a small town and understand the importance of keeping health care close to home,” said Karstedt.  “I believe the close-knit community at Bertrand Chaffee Hospital will provide a very rewarding experience as a health care provider.”

Kenneth Dabolt is a resident of Sardinia and earned his physician assistant degree from Daemen College. His clinical rotations included ob/gyn, emergency medicine, dermatology, plastic surgery, general surgery and pediatrics. He is a member of the Western New York Physician Assistant Association and the American Academy of Physician Assistants.

“I grew up in this area and I’m proud to be able to practice medicine in my hometown,” said Dabolt. “Primary care visits are an essential way for patients to maintain their good health, and I’m looking forward to contributing to better health outcomes in our region.”

CEO Nils Gunnersen noted that while many rural healthcare facilities are challenged in finding primary care providers, Bertrand Chaffee Hospital has been fortunate in that regard since opening its practice in 2010. “The talented physicians, physician assistants and nurse practitioners that we have recruited to Springville believe, as we do, in the value of rural healthcare.” The BCH Primary Care Center is accepting new patients and all major insurances. Call (716) 592-8140 for an appointment.

 

Shepherd Joins BCH Primary Care as Physician Assistant

Bertrand Chaffee Hospital has welcomed a new physician assistant to its Primary Care Practice as of June 2018.

Rebecca Shepherd, PA-C has been a physician assistant since 2006. She has worked in urgent care and emergency medicine departments in the Buffalo area, also having practiced alternative and complementary medicine in Buffalo and Fredonia.

She grew up in a family of physicians in Silver Creek, New York, and graduated with her physician assistant degree from D’Youville College. Prior to that, she earned a master of education degree from SUNY Fredonia, and spent many years teaching pre-K through high school, and working with persons with developmental disabilities.

“Shepherd is another great addition to our primary care practice,” said Nils Gunnersen, CEO. “We continue to recruit providers who believe in the value of local healthcare and who see the great things ahead for our facility, including the construction of a new medical arts building for primary care and specialty services.”

Shepherd also has a degree in naturopathy, and continues to be very interested in natural medicine, alternative therapies, nutrition, lifestyle changes and preventive medicine. “I moved to Ellicottville four years ago to enjoy more time outdoors and a more active lifestyle,” said Shepherd. “I am very pleased to be working so close to home in the wonderful community of Springville.”

The practice is accepting new patients and also accepts all major insurances. For an appointment, call (716) 592-8140.

One-stop Healthcare at BCH

It’s Wednesday – auction day – in Springville, but Jane W.* has other plans. Starting at 10 a.m., Jane pulls up to the front entrance and uses the valet service to park her car for the day. Jane has used a cane to get around for a few years, and the convenience of the valet is one reason she doesn’t mind her regular visits to Bertrand Chaffee Hospital.

After visiting the registration department to sign in for lab work and imaging tests, Jane heads down the hall to the lab for a series of blood tests recommended by her oncologist. She’ll be seeing her primary care provider later in the day, and the results will be sent to both physicians.

Jane ventures further down the hall towards the Imaging Department. Her oncologist also recommended a chest x-ray, and she will spend the next half-hour with that procedure. Though her specialist is located in the Amherst, Jane has been able to do a surprising amount of the tests, surgical preparation and follow-up at her local hospital. The long trips north have been limited to the cancer surgery itself and in-office consultations with the specialist team.

It’s lunchtime now, and Jane gives her daughter – who works at BCH – a quick call to see if she can take a break. She can, and they eat sandwiches and soup from the coffee shop at the comfortable tables in the lobby.

But Jane is barely halfway through her day at BCH. With some time to spare before her afternoon appointment for a mammogram with the hospital’s new state-of-the-art 3D mammography service, Jane makes her way over to the Jennie B. Her own mother, Gloria, has been a resident at JBR for several years following an injury that required major surgery. Both have lived in Springville all their lives, and for Gloria to remain in her home community for nursing care has been a blessing for her family.

A few minutes before her mammogram, Jane walks back across the campus back to the Imaging Department. After an uneventful mammogram, Jane grabs a cup of coffee at the coffee shop to take her through the rest of the afternoon, placing it in her walker for the ride up the elevator to primary care.

Her appointment at the Primary Care Center with Dr. Heidelberger is one of the last of the afternoon. He reviews the results of her lab work from the morning, before having a discussion about her health conditions and talking through her continuing treatment plan with her oncologist. He makes recommendations for what to do before her next visit in three months.

If ever there were an example of keeping healthcare local, Jane has made it. She has been able to use the hospital’s robust outpatient services and Primary Care Center, and also take comfort that her elderly mother is well cared for at the Jennie B. Richmond Nursing Home.

This is based on an experience of a patient at Bertrand Chaffee Hospital. Names and some details are changed, and this story is used with permission.

Melanye Deuble-Hankins, PA Joins BCH Primary Care Center

Melanye Deuble-Hankins will join the Bertrand Chaffee Hospital Primary Care Center on Monday, November 27 as a physician assistant.
Deuble-Hankins has nearly two decades’ experience as an NCCPA-certified physician assistant, and has worked in cardiology and clinic settings. As a primary care provider at an occupational health clinic in Salamanca, she has also been in charge of emergency response for about 13 years.

“I am so happy to be joining the Bertrand Chaffee Hospital medical staff,” said Deuble-Hankins. “I am looking forward to greeting patients with a genuine smile, a willing ear, and sound judgement. I never forget what an honor and privilege is it, to be caring for you and your family!”

Deuble-Hankins began her career in the healthcare field as an ambulance attendant and flight medic with the STARFLIGHT program in Jamestown, New York. She moved into cardiology as a cardiac ultrasound technologist before earning a bachelor’s degree from D’Youville College. She has been a physician assistant in medical offices in Chautauqua County and Cattaraugus County, bringing extensive cardiology diagnostics training to the care she gives to her patients.

“Our primary care practice has been able to recruit patient-focused providers to our staff since opening in 2010,” said Nils Gunnersen, BCH CEO. “We’re excited to have Melanye join our team.”

The BCH Primary Care Center is scheduling patients with Deuble-Hankins immediately, and she will be accepting all major health insurances. For an appointment, call (716) 592-8140.

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