Thank you for helping us keep healthcare local

Essential medical services for Erie and Cattaraugus Counties

Primary Care Center

Preventive care and treatment from experienced healthcare providers who care about your health.

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Heart Center

Speciality cardiology and vascular services with diagnostic and treatment options in your community

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Surgical Center

Specialists offer ambulatory and minimally invasive laparoscopic procedures and screening colonoscopies

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When you take away all the medical terminology and clinical technology associated with a healthcare facility, there is one thing that our hospital does every minute of the day.

We care.

We care for the teenager who injured her knee at soccer practice.

We care for the farmer who cut his hand on a fence.

We care for the mom who came down with pneumonia.

We care for the grandfather who is recovering from a broken hip.

We care for your family, we care for our neighbors, and we treat them with respect and kindness informed by years of clinical experience.

We care what you have to say.

Nils Gunnersen, CEO

We welcome suggestions and feedback about your experience with our inpatient care and outpatient services to our Direct Line to the CEO. These comments are reviewed by our CEO, leadership team and department managers to help us deliver the best care we can for you.

Thank you for choosing Bertrand Chaffee Hospital and Jennie B. Richmond Nursing Home for your healthcare needs.

Patient Portal

If you have been a patient in the Emergency Department or admitted to the acute care (second) floor at Bertrand Chaffee Hospital after July 1, 2014, you can access your medical record through our Patient Portal.  Click here to register with a PIN or login to your account. Please note you can register with this link without a PIN but will not have access to any information until a PIN is submitted. A PIN was provided at time of discharge.