Representatives from the Cattaraugus County Town Highway Superintendents Association Present Gifts for the Youngest Emergency Department Patients at Bertrand Chaffee Hospital

The Cattaraugus County Town Highway Supervisors Association delivered a supply of new toys and stuffed animals for the Bertrand Chaffee Hospital Emergency Department on December 13. Staff in the Bertrand Chaffee Hospital Emergency Department give out toys to its youngest patients and visitors. The Association also collected toys during the holiday season to deliver to other organizations throughout the region.

From left: BCH ED Nurse Manager Katie Pawlak, RN, Bill Phillips of Gernatt’s, Town of Yorkshire Highway Superintendent Chris Lexer, Town of Mansfield Highway Superintendent Brad Hurley, Town of East Otto Highway Superintendent Tom Benz, Town of Randolph Highway Superintendent Cody Uhl, and Diane Metz of Suit-Kote.

Weather-Related Closures for Friday, December 23, 2022

In anticipation for the impending winter storm, the following offices at BCH will be closed tomorrow (Friday, December 23):

Primary Care – 716-592-8140
Heart Center – 716-592-9644

Physical Therapy 716-592-2871 x 1262
Surgery Center – 716-794-3295
Ortho Surgery Center – 716-794-3299

Should you have any questions during that time, please contact the department at their respective number listed above.

The Emergency Room, Medical-Surgical Floor, Lab, and Radiology will still be open.

Thank you for your cooperation and understanding, and please stay safe!

Bertrand Chaffee Hospital and Jennie B. Richmond Nursing Home Seeking Board of Directors Candidates        

Bertrand Chaffee Hospital and Jennie B. Richmond Nursing Home is seeking qualified individuals to serve as volunteer leaders on its Board of Directors.

Bertrand Chaffee Hospital is a community-governed organization recognized as the region’s leading provider and advocate of healthcare services. Our patient-focused approach ensures high quality, extraordinary value and excellent patient experiences. Its vision is to create a healthcare community that ensures local access to high-quality, high-value medical services for our rural neighbors. Jennie B. Richmond Nursing Home is an 80-bed skilled nursing facility providing short-term rehabilitation after surgery and illness and long-term care. Our goal is to ensure that each resident maintains their maximum achievable independence, health, quality of life and dignity.

The Bertrand Chaffee Hospital and Jennie B. Richmond Nursing Home Board of Directors is comprised of community leaders who are dedicated to the organization’s mission. Serving on the BCH Board of Directors is an opportunity for an individual who is passionate about strengthening leadership and governance in the nonprofit healthcare sector.

The Board of Directors meets monthly at Bertrand Chaffee Hospital.

We are currently recruiting Board Member candidates with a range of skills and experience, including:

  • Commitment to the mission and vision of Bertrand Chaffee Hospital.
  • Willingness to act as a representative and an ambassador for Bertrand Chaffee Hospital and Jennie B. Richmond Nursing Home.
  • Willingness to fulfill the duties and standards of conduct required of a volunteer leader and Board Member.
  • Financial experience preferred, but not required.
  • Nonprofit volunteer experience desired.

If interested, please submit a letter of interest and resume by Friday, December 16, 2022 by email to or by mail to Bertrand Chaffee Hospital, Attn. Kelly Campbell, 224 East Main Street, Springville. NY 14141.

BCH’s Kathleen Hebdon Displays Research at National Conference

Registered Nurse and Certified Diabetes Care and Education Specialist from Bertrand Chaffee Hospital, Kathleen Hebdon, MSN, RN, CDCES, had a research poster accepted at the National Association of Diabetes Care and Educational Specialists Conference in Baltimore, MD. Hebdon’s poster was entitled Infection Prevention in Diabetes Care: Is There a Practice Gap? Her research and poster explored the prevalence of incorrect disposal of diabetes-care related medical waste and the potential dangers to family members, healthcare workers, and waste management workers. Hebdon’s poster was on display at the conference from August 11-15, 2022.

Bertrand Chaffee Hospital’s ongoing community and patient education services include prediabetes and diabetes courses and support groups. For more information or to register, please call (716) 592-9643. 

Join Us! Bertrand Chaffee Health Center Community Celebration on Wednesday, September 21, 2022

Please join us on Wednesday, September 21 from 4pm until 6pm for a Community Celebration at the Bertrand Chaffee Health Center! Come and check out Springville’s newest healthcare facility, tour our offices and meet the providers, and enjoy light refreshments and entertainment.

RSVP’s are not necessary. For more information, please call (716) 592-2871 x 1485. We hope to see you there!

Jennie B. Richmond Nursing Home CNA Training Class Starting on September 12

Jennie B. Richmond is hiring CNA’s and has a training class beginning on September 12, 2022! Looking for a new career this fall? After successful completion of the four-week training course and probation period, new CNA’s will be eligible for a sign-on bonus!
If interested in applying or to learn more, please email or call (716) 592-2871. Deadline to register is August 30, 2022.

Bertrand Chaffee Hospital Orthopaedic Surgery Center Completes First Total Joint Replacement

June 2022 marked an important month in Bertrand Chaffee Hospital history – the first orthopaedic joint procedures were completed at the Bertrand Chaffee Hospital Surgical suite. This came about one month after the official opening of the BCH Orthopaedic Surgical Center. The team of Dr. Paul Mason, MD and Jim O’May, PA has been thrilled to meet with and provide care to their first orthopaedic patients at BCH.

Dennis Elbow (pictured), a Wyoming County resident, received the first total joint replacement at Bertrand Chaffee Hospital when he had his right knee replaced in June.

“The introduction of orthopaedic care at Bertrand Chaffee Hospital is a direct response to community need and part of our strategic growth plan,” stated Nils Gunnersen, Bertrand Chaffee Hospital CEO. “We are pleased to have Dr. Mason and Jim O’May sharing their skill, knowledge and expertise and providing excellent care to our new ortho patients. This is a significant milestone in BCH history – having our very own orthopaedic clinic in the Springville community.”

Sue Williams was the second total joint replacement patient, receiving a total hip replacement. She commented “My care from start to finish has been professional, thorough, and complete by a medical team that was caring, fully engaged in my personal well-being, as well as being dedicated to my recovery success. I could not be happier with my choice to put my trust in Dr Paul Mason and Jim O’May and their care professionals at the Bertrand Chaffee Hospital.”

“The response has been tremendous,” commented Dr. Mason. “We are grateful to be providing care to familiar faces and new patients from the Springville community.”

Bertrand Chaffee Hospital’s new Orthopaedic Surgery Center is accepting new patients. For more information, please call (716) 794-3299.

Bertrand Chaffee Hospital Welcomes Dr. Nadeem Haq

Dr. Nadeem Haq

Bertrand Chaffee Hospital is pleased to announce cardiologist Dr. Nadeem Haq has joined the BCH Heart Center.

Dr. Nadeem Haq, MD, FACC completed Medical School at University of Punjab, Pakistan. He completed Internship and Residency in Internal Medicine and Cardiology Fellowship in Adult Cardiovascular Disease at Marshall University School of Medicine in Huntington, West Virginia. Dr. Haq is a Fellow of the American College of Cardiology and is a member of the American Society of Echocardiology, the American Society of Nuclear Cardiology, and the Society for Vascular Ultrasound.

Dr. Haq has published or presented his research in a number of venues including the West Virginia Journal of Medicine, the American College of Physicians (ACP) Annual Associates Meeting, the Southern Medical Association Annual Assembly, and the American Gastroenterological Association.

He previously served at Trinity Medical Cardiology as Co-Director of the Cardiac Catheterization Lab and Director of Echocardiography at Buffalo Mercy Hospital and President of the Cardiology Group of WNY. In addition to his duties at Bertrand Chaffee Hospital, Dr. Haq practices at Great Lakes Cardiovascular and is a Clinical Assistant Professor of Medicine at the University at Buffalo.

Dr. Haq practices non-invasive and invasive cardiology, including transcatheter aortic valve replacement.

“We are pleased to have Dr. Haq join our team at BCH,” said BCH CEO Nils Gunnersen. “His wealth of experience and excellent reputation in the WNY community will be a great asset to our patients and our Heart Center practice.”

Dr. Haq joins Dr. Gomez, Dr. Smith, and Lauralee Sprague, NP in the clinical care of cardiac patients.

The Bertrand Chaffee Hospital Heart Center, located on the hospital’s first floor, provides a comprehensive array of clinical and diagnostic cardiac and vascular services, including outpatient consults, echo, regular and stress echo testing and pacemaker interrogation. For appointments, call (716) 592-9644.