The Patient and Family Services Department is staffed by two registered nurses. They will assist in obtaining any services the patient needs at home after the patient is discharged from a hospital stay. Some of the services available are public health nursing, home health aide, tele-monitoring, physical therapy from home, lifeline services, home IV antibiotics, and palliative care/hospice. We can also assist in obtaining sub-acute rehabilitation when necessary or long-term nursing home care as well as answer any questions related to nursing home stays.

Hours of Operation

We are available Monday through Friday from 7 a.m. – 3 p.m. with the exception of holidays.

Contact Information

If you need further information, please contact (716) 592-2871 at ext. 1452 (Donelle Thomas, RN) or ext. 1209 (Kim Bockhahn , LPN).