Department Spotlight: Primary Care Center

The word “primary” means “of chief importance.” It’s no surprise that primary care is at the center of the healthcare system. The preventive care provided by this service is key to achieving and maintaining good health.

Rural communities do not always have access to family practice and internal medicine. Bertrand Chaffee Hospital established its Primary Care Center in 2010 to respond to community need for primary care services. Four physicians, three physician assistants, two nurse practitioners, nurses and staff are part of a team that welcome patients of all ages.

“Primary care is the first line of care for most patients’ health needs,” said Dr. Wnuk. “We work with individuals and their families to manage health conditions and improve quality of life.” Dr. William Wnuk joined the practice in 2015. BCH has recruited medical professionals to expand access to essential medical services. That includes primary care, but also related specialty services like general surgery and cardiology.

“I would describe our Primary Care Center as interactive and patient-oriented,” said Kim Bockhahn, LPN. “We do our best to serve patients and their needs, from scheduling appointments and managing prescriptions to referring to specialists as necessary.”

Twenty-seven employees work in the Primary Care Center. Even more individuals provide support behind the scenes in medical records and coding, and billing. From the front desk to the back office, the PCC team focuses on high quality care in a comfortable setting with compassionate staff.

The BCH Primary Care Center accepts new patients and all major insurances. Call for an appointment at (716) 592-8140.