Bertrand Chaffee Hospital and the Jennie B. Richmond Nursing Home have announced that Carole Francis will join the leadership team as long term care administrator this month.
“I am looking forward to getting to know all of the care partners in the community, including residents, family members, employees and volunteers,” said Francis. “As the Jennie B.’s administrator, it is my responsibility to embrace a culture of person-centered care that ensures well-being and a life worth living.”
Francis earned a master of business administration from SUNY Buffalo with a concentration in accounting, and a bachelor of science in education from Buffalo State College. She is also a certified public accountant. Her background in nursing home administration, along with healthcare finance and human resources, has been developed in the long-term care environment. She has more than 30 years’ experience with managing budgets and establishing relationships with residents, families and employees.
“We’re very pleased to welcome Carole to our leadership team,” said Nils Gunnersen, CEO of Bertrand Chaffee Hospital. “She brings a wealth of nursing home experience in addition to strong skill sets in the financial and administrative aspects of healthcare.”
Francis begins her work in Springville on January 8, 2018.